Home ARTICLES Umalusi Made Getting A Matric Certificate Replacement Easier, Here’s How

Umalusi Made Getting A Matric Certificate Replacement Easier, Here’s How

Umalusi has released a new way of replacing lost Matric certificates. Here is how individuals may apply for replacement Matric certificates.

Umalusi, the Council for Quality Assurance in General and Further Education and Training, has alerted potential applicants who would like to replace their Matric Certificate. Applicants may apply for replacement certificates online.


Applicants may apply for a replacement of any one of the following certificates:

  • National Certificate Vocational
  • National Certificate (N3)
  • National Senior Certificate
  • Senior Certificate
  • General and Further Education Certificate
  • Amended Senior Certificate
  • ABET Level 4

The Council released a statement which clarified the procedure which needs to be followed by applicants to access the service. The statement was released in response to the media statement released on 31 March 2023 about the new Online Application System for Replacement Certificates.


According to Umalusi, they have been flooded with calls and emails since the launch of the system. Applicants have been hoping to apply via email or telephonically.

How To Apply For A Replacement Certificate:

  1. Visit the Umalusi website.
  2. Create an account.
  3. Create a request.
  4. Select the qualification you are applying for.
  5. Upload required documentation.
  6. Choose a delivery method.

The following documents may be uploaded to the online system:

  • Signed affidavit from a police station – Stating the status of the original certificate, e.g., stolen or lost in a move.
  • Certified copy of candidate’s identity document (ID) – This copy must be certified by a commissioner of oaths.

Applicants may choose to collect the certificate from the Umalusi Pretoria Office or have it sent to their homes via courier service. Courier delivery is available at an additional cost.


Umalusi stated that the online service is only meant for lost or damaged certificates issued by them or their predecessor, SAFCERT. Candidates are notified that they will need to pay a fee for the certificate.

Those who choose to collect the certificate from Umalusi will need to pay R137 for the certificate. Whereas those who are having it delivered to a physical address within the borders of South Africa will need to pay R202, which includes the courier fees.

Applicants who experience any challenges with the online system are encouraged to email Umalusi. The email address is as follows: [email protected].



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