Losing or damaging your matric certificate can be very stressful, as it is the important document needed when apply for employment opportunities or at institutions of learning. It is crucial to have the document replaced as soon as its damaged or lost.
Umalusi, the Council for Quality Assurance in General and Further Education and Training in South Africa has launched an online application system for replacement certificates to assist matric graduates who lost or damaged their matric certificates.
The council has affirmed that the online application system is convenient, helpful, easy to access and use.
Candidates can access the system and apply for a replacement certificate from anywhere using a cell-phone or personal computer.
Here’s how to apply online for a replacement matric certificate:
Step 1: Register an account
- You have to create an account via the Umalusi website.
- Your account will be used to track and manage your replacement request.
Step 2: Create a request & submit documents
- Once you’ve created an account, the next step would be to apply and create a request.
- Select the qualification you are applying for replacement: National Certificate Vocational, National Certificate (N3), National Senior Certificate, Senior Certificate, General and Further Education Certificate, Amended Senior Certificate, ABET Level 4.
- Submit an affidavit – All online applications must include signed affidavit from a police station stating the status of the original certificate e.g., stolen; lost in a move.
- Upload certified copy of your identity document. (This copy must be certified by a commissioner of oaths).
- Choose delivery method choose collection from the Umalusi Pretoria Office or receive the certificate via courier service.
Step 3 Collection
- Collect your replacement certificate or receive certificate via courier service (Courier delivery method is available at an additional fee)
Costs for Replacement
At the cost of R137, a candidate can collect a replacement certificate from Umalusi within two working days of submitting their application.
Alternatively, candidates can pay R202, which includes the initial R137 for the certificate and a further R65 for courier fees, to have the certificate sent within seven working days to their chosen physical address, anywhere in South Africa.
It is important to note that a certificate cannot be issued on the same day that the application is submitted. The processing time is 1 – 6 weeks under normal circumstances.
