How to Contact Sassa

Having trouble with SASSA, wanting to find out information about your grants or wanting to have your questions answered? Here’s how to contact them.

SASSA General Enquiries on Grants

Sassa grants helpline: 0800 60 10 11

Sassa grants helpline email: grantenquiries@sassa.gov.za

Should there be issues with the helpline, you can contact Kenneth Baloyi, Sassa’s contact center manager:

• Phone: 079 308 1033
• Email: kennethba@sassa.gov.za

SASSA R350 Grant Appeals Queries

• Tel: 012 312 7727
• Email: grantappeals@dsd.gov.za

SASSA Head Office

Tel: 012 400 2000

SASSA HOUSE
501 Prodnisa Building
Cnr Steve Biko & Pretorius
Pretoria
Private Bag X55662
Arcadia
Pretoria 0083

Eastern Cape 

• Tel: 043 707 6300
• Call Centre: 043 707 6335

SASSA Office
BKB Building
Cnr Fitzpatrick & Merino
Road Quigney
East London
Private Bag X9001
Chiselhurst
East London 5200

Free State

Tel: 051 410 8339

Iustitia Building
Cnr St. Andrews Street & Aliwal Street
Private Bag X20553
Bloemfontein 9300

Western Cape

• Tel: 021 469 0235
• Call Centre: 021 469 0235
• Call or SMS: 072 205 8693 or 072 190 0636 (No WhatsApp messages)

Golden Acre
Adderley Street
Cape Town 8001
Private Bag X9189
Cape Town 8000

Gauteng

Tel: 011 241 8320/24

28 Harrison Street
Johannesburg 2000
Private Bag X120
Marshalltown 2107

Limpopo

Tel: 015 291 7509

43 Landros Mare Street
Polokwane 0699
Private Bag X9677
Polokwane 0700

Mpumalanga

Customer Care: 013 754 9428/46 or 013 754 9363

18 Ferreira Street
Nelspruit
Private Bag X11230
Nelspruit 1200

North West

• Tel: 018 397 3333
• Call Centre: 018 397 3360

1st Industrial Site
Mahikeng 2735
Private Bag X44
Mmabatho

Kwazulu-Natal

• Tel: 033 846 3400
• WhatsApp: 071 607 1514

1 Bank Street
Pietermaritzburg 3201
Private Bag X9146
Pietermaritzburg 3201

Northern Cape

• Tel: 053 802 4900
• Call Centre: 0800 003 077

95-97 Du Toit Span Road
Kimberley 8300
Private Bag X6011
Kimberley 8300