Home SASSA What To Do About A ‘Deceased Record On DHA’ SRD Status

What To Do About A ‘Deceased Record On DHA’ SRD Status

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If Sassa denied your R350 grant application and displayed a “Deceased Record On DHA SRD status,” you might be interested in learning your options.

The Social Relief of Distress (SRD) grant continues to be a crucial source of financial support for all qualifying beneficiaries. However, there tends to be a misunderstanding regarding the types of application statuses when beneficiaries attempt to access their R350 grant.

This particularly the case for applicants who are may be wondering what it means for the processing of their SRD grant application when their application status says Deceased Record On DHA’

Under such circumstances, according to Sassa, applicants are required to appeal srd.dsd.gov.za. Upon doing so, beneficiaries can apply the step listed below

  • Double-check that the information you provided to Sassa, which is reflected on the SRD DSD Appeal Electronic Platform, is complete and correct.
  • Where necessary, update your contact information by clicking on this link. This is very important if your appeal is successful. If your appeal is successful, the Independent Tribunal will direct Sassa to initiate the payment of the SRD grant directly to you and accordingly need to have your correct contact information.
  • After updating your information on the link provided, if applicable, click “Save” and thereafter you will be automatically redirected back to the SRD DSD Appeal website to continue to lodge your appeal.
  • Appellants or their proxy will have to confirm that they have read and accepted the clauses in the Declaration and Consent Documents.
  • Click “Submit” and look out for the confirmation message on the page that your application was submitted successfully.
  • Please note, that an appeal application needs to be lodged about each month where a person is rejected by SASSA, if in disagreement with the decision.

You can appeal Sassa’s decision to the Independent Tribunal for Social Assistance Appeals (ITSAA) within 30 days, but not for more than 90 days. Within 60 to 90 days of the appeal being submitted, the Independent Tribunal will electronically notify you of the appeal’s outcome.

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